Chatmatch charges me for “premium” features without warning — how can I avoid these charges?

When Chatmatch charges you for “premium” features without prior notice, the most effective move is to block auto-renewal and file a claim with evidence. Here are practical steps:

• Disable subscriptions: check in your App Store (Apple) or Google Play Store (Android) → Payments & Subscriptions. Cancel any active Chatmatch plan and take a screenshot.
• Proof of charge: save the bank, card, or store receipt with date and amount.
• Direct email: write to [email protected] (official domain) with the subject Unauthorized premium charge – refund request. Include your registered email and evidence.
• Bank or PayPal: block future payments and, if you’ve already been charged, request a chargeback for an unauthorized service.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.