I enrolled my child in Bright Learn Fast, and the content is not appropriate. How can I request a review?

If Bright Learn Fast offers content that is inappropriate for your child, you can request a formal review.

First, identify the specific lesson or module where the issue appears—note the title or link.

Take screenshots of any problematic material (e.g. unsuitable topics, inappropriate language, or age-inappropriate themes).

Then, go to their support form via their website or through your account under “Help” or “Contact.”

Submit a message explaining that the account is used by a child (include age and level), and that the content is not appropriate.

Attach evidence and request a review by an academic editor or a program change at no extra cost.

If you don’t receive a reply within 5 days, email their official support address and consider canceling future payments.

If you paid by card, you may also request a chargeback due to misleading or unsuitable educational content.

📢 Still unresolved? File a complaint on Xolvie to raise awareness and protect others.