Bosch KGN86 Refrigerator Has Recurring Sensor Issues
We purchased a Bosch refrigerator model KGN86. Since our purchase, we have experienced recurring sensor issues, leading to multiple sensor replacements during the warranty period and a one-time replacement of the control board. Despite expressing our concerns to customer service about a potential manufacturing defect in the product, we did not receive a satisfactory response. We are dissatisfied with the ongoing issues and the lack of resolution.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach us through the Customer Service page, we will contact you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center
They offered no solution Unfortunately I am complaining, we change a part every 6 months I am also complaining about customer service, they dismissed me by saying electronic parts can break down I do not understand this kind of attitude and behavior. I mean, as they say in their advertisements, "I would rather lose my fortune than lose customer satisfaction" has turned out to be completely false.
