I purchased a Bosch vacuum cleaner, and I have been disappointed with its performance. Just two weeks after buying it, the battery started to drain very quickly, lasting less than 5 minutes. I called customer service, and they picked it up for inspection. I requested a replacement, but they only changed the battery. I questioned why a two-week-old machine needed repairs. If it was faulty, it should have been replaced, but they showed no concern.
The representatives I spoke to provided no solutions, which contradicts the company's claim of prioritizing customer satisfaction. I regret my purchase and feel frustrated with the lack of support from Bosch.
A vacuum's battery couldn't possibly be this bad. I can't even vacuum a single room on a full charge. I never expected such poor quality from a brand like Bosch. The service is also very problematic. We previously opened a service request due to low suction power; the service technician came, turned...
I bought a Bosch Unlimited 7 XXL cordless vacuum from a Bosch dealer about two years ago. For the past month, the vacuum has become almost unusable. Even after a full charge, it shuts off immediately when I try to use it, as if the battery is not holding any power. On top of that, the suction power ...
I purchased a Bosch dryer and washing machine two months ago, but after just 1.5 months, I noticed an issue with the wires in the lower filter area of the dryer while cleaning it. It seems the product was defective from the start, but the problem wasn’t visible during installation because the servic...
I bought a Bosch brand toy vacuum cleaner from their official website, and the product turned out to be defective. I called the customer service, and they told me that there is no option for a replacement in the case of a toy. By the way, I learned that I have the right to file a complaint wherever ...
We purchased a Bosch washing machine, and within two months, it started having issues. The first service visit blamed small items stuck in the hose and advised us to use a laundry bag, which we did. A month later, the machine malfunctioned again. This time, the technician offered vague explanations ...
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