Bitay Transaction Failed, Cannot Return Funds


I initiated a transfer from Bitay to BNB, but the transition has been nothing short of a headache. Dealing with this issue for the second time now, I've incurred financial losses. Attempts to reach customer service have been futile. If this isn't resolved promptly, I'll be forced to take legal action and spread the word to my network to avoid registering with them.
Progress
Bitay confiscated my money; I initiated a withdrawal process, and they haven't returned my money for more than 2 weeks. I can't reach Bitay, and I will file a complaint; I will go to the prosecutor's office and cyber crimes unit. Additionally, I will write a complaint petition to CİMER. How can a state-supported company so easily confiscate people's money and cause them distress?
"Opening the line and not answering is typical of such a short-sighted company."





