5
Resolved

Beko Tv Black Screen Error, Apps Won't Open

January 30, 2024 10:41 PM55
Tahir's Thank You Message
My Beko B49L 8900 TV is not opening applications. There is no error message, but a black screen appears. It doesn't even open the application apps.

I'm having a really annoying problem with my Beko TV - all the apps just won't work. Whenever I attempt to access Netflix, I'm faced with a black screen and absolutely no response. There is complete silence when it comes to Smart TV Apps and Screencast. Even trying to use YouTube leads to a frustrating dead end. If I had been aware of these issues, I would have never bought this TV. Could you please address and resolve this issue as soon as possible? I think a software update might be the solution to resolving these glitches.

Tahir
January 30, 2024 10:19 PM

My Beko B49L 8900 TV is not opening applications. There is no error message, but a black screen appears. It doesn't even open the application apps.

February 1, 2024 1:06 PM (1 day after complaint)

Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to send us any information, suggestions, opinions, and solution requests regarding our products and services. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center

Tahir
February 1, 2024 7:55 PM

The issue was quickly resolved through remote connection. Thank you...

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