Unfair 10-Year Ban Appeal For BGMI Account

I am writing regarding the 10‑year ban applied to my BGMI account linked to my Google Play profile. When I try to log in, I see a notice stating that my account has been banned for violating the rules. I believe this long-term ban is unfair and disproportionate. In the past I had third‑party files on my device, but I have now fully removed them. On October 14, 2026, I completely deleted all third‑party files from my phone and then reinstalled the clean, official BGMI app from the Google Play Store. Despite this, my account remains banned and I am unable to access it. I respectfully request that my account be subjected to a detailed manual investigation and that the ban decision be reviewed. If no active rule violation is found on my account after the clean reinstallation, I ask that my account be fully reactivated and the 10‑year ban lifted. I also request that you inform me of the clear reason and evidence for this severe ban decision.