Asda staff member was rude and seemed uninterested in helping me, what’s the best way to get a proper resolution?

If you were treated badly by an Asda employee, the best way to get it fixed is to call their customer service line at 0800 952 0101 or use the contact form on their website.

Be specific about what happened, like what store it was, when it happened, and who on staff was involved. You can also use "Asda's social media channels", such as X or Facebook, to get a faster answer.

If you are not satisfied with the response, remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.