Allegiant Air double-booked me after a website error; how can I get my money back?

If the duplicate booking was made within the last 24 hours and departure was at least seven days (168 hours) away when booked, cancel the unwanted itinerary through Allegiant’s Manage Travel page; qualifying bookings receive a full refund to the original payment method. Allegiant says eligible refunds are generally issued within 5–7 days.

If the 24-hour window has passed, contact Allegiant Customer Care at +1-702-505-8888 and explain that the second reservation resulted from a website error, providing both confirmation numbers and screenshots or duplicate charges.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.