If Allegiant Air damaged your checked bag,
Review the damage first;
• Check:
– Your baggage claim information
– Your boarding pass and checked-bag receipt
– Allegiant Air's baggage claim requirements
– Whether you need to report the damage before leaving the airport
• Confirm:
– The damage occurred while the bag was checked
– The issue is more than normal wear and tear
– All damaged or missing items are documented
– You're still within the applicable claim deadline
Gather evidence;
• Save photos showing:
– The damaged suitcase from multiple angles
– Broken wheels, handles, zippers, or other damage
– Your baggage tag
– Any damaged contents
• Keep:
– Boarding pass and itinerary
– Baggage claim/tag number
– Receipts or proof of value for the bag and damaged contents
– Repair or replacement estimates
– Previous support conversations
Contact Allegiant Air support;
• Request:
– A damaged baggage claim
– Reimbursement for eligible repair or replacement costs
– Compensation for eligible damaged contents
– Written confirmation of your claim and its status
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
