Withdrawal Completed But Amount Not Received

I made two separate withdrawal requests of 200 and 200 on 17/09/2026 from my 91 Club account to my card. Although these withdrawals were approved on the platform, the total 400 has still not been credited to my card. I tried to reach the support team about the missing withdrawals, but I did not receive any clear or helpful response and my problem remains unresolved. There has been enough time for the payment to be processed, yet no funds have arrived and no satisfactory explanation has been provided. I request that my account and these two withdrawal transactions be urgently reviewed and that the total amount of 400 be paid to my card without any further delay. I also request written information about the reason for this delay and the final outcome.