91 Club Deposit Problem

On 29 July at around 1:38 pm I deposited 5,000 rupees into my 91club account via UPI using Paytm. The transaction was completed successfully on Paytm and the payment is shown as paid to the recipient in my UPI history, but the amount was not added to my 91club balance. Gaming id : 7696***  In the recharge history section of 91club, my deposit attempts of 5,000 rupees with the Speed2Pay-PAYTM method appear as “Recharge Failed” and “Work order rejected”, even though the money was taken from my Paytm account. In other words, the payment has been collected from me but has not been credited to my 91club account. I contacted support about this situation and I was only told to try again after 24 hours, but even though time has passed, my 5,000 rupees have still not been reflected in my balance and the problem continues. I request that my missing 5,000 rupees deposit be immediately credited to my 91club account or, if this is not possible, that the full amount be refunded to the payment method I used, and that this issue be resolved without any further delay.