91 Club Deposit Not Received - Please Help Me

I made a deposit to the 91 Club platform via UPI, but the money has still not been credited to my account even though the payment was completed on my side. Despite the successful transaction, my balance in 91 Club has not changed and the deposit is missing. When I contacted 91 Club support, they replied: “Hello! We apologize for any inconvenience caused. Our bank has not yet received your deposit. As soon as the funds clear, we will credit your game account ID immediately. Please note that transactions can occasionally take some time to process. Rest assured that your completed payment is safe, and there is no need to worry. Thank you for your patience and understanding!” However, even though 9 days have passed since my UPI payment, the deposit is still not reflected in my 91 Club account. I request that my completed UPI payment be checked urgently and that the missing deposit be credited to my 91 Club account without any further delay, or that my money be refunded to my original payment method.