I was charged multiple times for a single transfer on WorldRemit. How can I dispute the duplicate charges?

If WorldRemit charged you multiple times for a single transfer, it’s essential to file a formal claim to recover the duplicated amounts.

This type of error may be caused by connection issues during payment or repeated attempts in the system without immediate confirmation.

• Log in to your WorldRemit account and check the history under “My Transfers.” Verify how many transactions were recorded and their status.

• Identify the transaction ID of each duplicate charge and gather receipts or screenshots of your bank statement showing the repeated debits.

• Contact support via https://www.worldremit.com/en/contact-us, selecting “Multiple charges” as the reason for the claim. Attach all transaction details.

• Request an immediate refund and ask for written confirmation of the process.

• If there is no response or the money is not refunded within the indicated time, request a chargeback from your bank for the duplicate payments.

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