I've just realized that the bra I purchased tonight from a nearby Victoria's Secret store is significantly cheaper online. How can I get a price match?
3 Display
Xolvie Resolution Specialist April 28, 2024 6:39 pm
Despite their customer service page's claim, Victoria's Secret does not match prices in-store. You have a few options if you find the same item cheaper online after buying it from a local Victoria's Secret store:
If the bra is unworn and still has tags, you can return it to Victoria's Secret with your receipt. This will give you a full refund and let you buy the bra online at a lower price. See Victoria's Secret's return policy.
Explain the situation to Victoria's Secret customer service. As a gesture of goodwill, they may offer a store credit or one-time discount for a future purchase instead of a price match. Their website has contact information for help.
Don't hesitate to provide additional details or insights in the comments or file your complaint.
Vote
Related Complaints
Unable to Exchange Victoria's Secret Bra for a Different Size or Model
Özlem
December 13, 2024 12:00 am
-I ordered a bra from Victoria's Secret through the app, but the size I received is too small. Unfortunately, the size I need is not available online, and the store is refusing to accept an exchange. Additionally, I cannot exchange it online for a different model either. Since I purchased the bra dur...
Victoria's Secret Delivered Wrong Item, Customer Service Unresponsive
Murat
May 24, 2024 12:21 am
-I haven't received any updates from customer service or the courier for a whole week. On May 10th, I made a purchase for perfume on the Victoria's Secret website. On May 16th, I collected it from the Ankara Panora store, only to discover that instead of perfume, it contained lingerie when I opened i...
Victoria's Secret Hiked The Prices Before I Could Buy
Melissa
April 30, 2024 10:50 pm
-I was going to buy those great seven for $35 deals as Christmas presents. Putting things in my cart was going great until... BAM! The price goes up to $100 when I check out. What the heck? It used up all the money on my gift card! I was almost done checking out when the website gave me a major glitc...
Victoria's Secret