Umingle Wrongfully Banned For Age

I am writing to formally complain about my recent ban on Umingle. My account was permanently banned for allegedly being under 18, even though I am actually 19 years old. This decision was completely inaccurate and unfair, and I believe it was made without any proper verification process. I understand the importance of keeping minors safe on the platform, and I fully support enforcing rules against inappropriate behavior. However, in my case, I was not underage at all. The situation appears to have been misunderstood because I was joking around and trolling individuals who were behaving suspiciously or acting like predators on the app. At no point was I pretending to be a minor with harmful intentions, nor was I violating the platform in the way your moderation team assumed. Being banned without warning or an opportunity to verify my age is frustrating, especially since I have done nothing illegal or dangerous. If necessary, I am willing to provide identification or proof of age to confirm that I am 19 years old. I respectfully request that your moderation team review my case carefully and reconsider the ban. I enjoyed using the platform and would appreciate a fair evaluation rather than an automatic punishment based on assumptions or misinterpretation of jokes and interactions. Thank you for your time and consideration.