Story TV locked my paid content, how can I access it?

First make sure you are signed in with the same account and payment method used for the purchase, then restart or update the app.

Story TV Premium is intended to provide access to its shows during the active subscription period.

If the content remains locked, contact Story TV and provide your registered email or phone number, payment date, amount, transaction ID, and a screenshot of the locked content.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.