Story TV charged me after cancellation, how can I get a refund?

If Story TV charged you after you cancelled your subscription,

Review your subscription first;

• Check:
– The date you cancelled the subscription
– The charge date and amount
– Your App Store or Google Play subscription history
– Whether auto-renewal was still active

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– The charge made after cancellation
– Your payment receipt
– Your transaction or order ID

Contact Story TV support;

• Request:
– A refund for the charge made after cancellation
– Confirmation that your subscription is fully cancelled
– Cancellation of any remaining auto-renewal
– An explanation of why you were charged

If Apple or Google processed the payment, submit the refund request through the relevant platform and provide the receipt to Story TV support.

If Story TV does not refund the charge or resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.