If StardustTV isn't showing new episodes,
Review the app and your subscription first;
• Check:
– Whether the latest episodes have officially been released
– Your StardustTV subscription status
– Whether the app is updated to the latest version
– The show's episode list and release schedule
• Confirm:
– You're signed into the correct account
– Your subscription includes access to the latest content
– The episodes aren't restricted in your region
– Refreshing or restarting the app doesn't make them appear
Gather evidence;
• Save screenshots showing:
– The missing episodes or incomplete episode list
– Your active subscription
– Your StardustTV app version
– Any availability or playback error messages
• Keep:
– Show and episode names
– Device model and operating system version
– Expected release date
– Previous support conversations
These are key methods that we can offer. If you have more, please share.
