I paid for Selfcore.me but lost access to my results, what should I do?

First, sign in with the same email address used for your purchase and check whether your subscription is active under your account settings.

If your payment was successful but your reports or AI results are missing, gather your payment receipt, order ID, and any confirmation emails or screenshots showing the issue.

Contact [email protected] from the email linked to your account, explain that you paid but lost access to your results, and request that your purchase be restored.

If support cannot restore your access, ask for a review of your account and billing records or, where applicable, a refund according to Selfcore.me's refund policy.

If support remains unresponsive, posting on Xolvie can help apply public pressure.