I Cannot Access Royal Match Technical Support on Facebook for 4–5 Months

I am an active Royal Match player on Facebook and for approximately the last 4–5 months I have had my access to technical support completely blocked. The “technical support” section simply does not appear for me anymore, so I have no way to contact the team from inside the game. I find this situation unfair, especially considering that I play a lot and make many in‑game purchases. I assume that this block may be related to my previously emotional communication with technical support. At that time I was 65 years old, in hospital and going through a very difficult period, which affected my reactions. I understand that my messages could have sounded too emotional and I am ready to take this negative experience into account and communicate more calmly and respectfully in the future. I kindly ask you to restore my access to technical support in Royal Match on Facebook so that I can again contact the team when I have questions or problems in the game. I hope for a positive resolution of this situation and would be grateful for your understanding.