I was playing Valorant by Riot Games and took a break due to work commitments. When I returned, I found that someone else had been using my account. When I tried to change my password, I didn’t receive the two-step verification email on my Gmail account, so I reached out to the support team for help. They sent me a 16-question survey, which I answered completely, using the email registered with my account for communication.
Despite my efforts, the support team was unhelpful, and after two weeks of back-and-forth, they ended up closing my account. The lack of effective support is incredibly frustrating. Riot Games, you need to do better with your customer service! I just want my account back.
I was playing Valorant, a game by Riot Games, and then I took a break from the game because of work, and when I came back, someone else was using the account. When I wanted to change my password, I asked for help from the support team because I did not receive two verification emails to my Gmail add...
I’ve been a long-time League of Legends player and logged into my account on August 16. After not playing for 10 days, I attempted to log in again on August 26, only to discover my account had been hacked. Despite having two-factor authentication on my Gmail, my Riot Games account's email and passwo...
My Valorant account was recently hacked, and I received an email from Riot Games saying, "If you didn’t request this change, please contact us immediately." I did exactly that—I reached out through the support channels as instructed, but I’ve received no help at all. It’s like my request has gone co...
I’ve submitted two tickets requesting the deletion of my Riot Games account, and both times, I answered all 16 verification questions accurately. However, my requests were dismissed with vague responses claiming my answers were insufficient, and the tickets were closed without allowing me to provide...
My Valorant account was stolen, and with it, three years of hard work, time, and money disappeared. I immediately contacted Riot Support, but I haven’t received any real assistance. My account was fully loaded with agents, skins, and progress I had built up for years. The hacker replaced my original...
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