I am unable to access my PUBG Mobile account with ID 5350****54. I originally stopped playing in 2021 and recently tried to regain access. At the time, my account was linked to my now-deleted Facebook account, as Facebook and WhatsApp were the only options available. Since 2023, I’ve repeatedly attempted to log in, providing support with my initial UC codes as proof of ownership. Despite these efforts, I still cannot recover my account.
The support team insists on information from the last 6 months, such as recent teammates and UC purchases, which I cannot recall since I haven’t played in 3 years. I’ve shared transaction history from Perdigital showing 26 UC codes and dates multiple times, yet my account remains inaccessible. I’m frustrated by the lack of effective assistance and feel this case requires special attention due to the length of time involved. I’m asking PUBG Mobile Support to look deeper into this issue and help me recover my account.
I’m writing out of deep frustration regarding my PUBG Mobile account, which was hacked back in September 2020, and I have not been able to recover it since then. Despite previously emailing your support team with full account details and proof, I never received a response. I’m once again requesting ...
My PUBG Mobile account (ID: 5194****67) was linked to a Facebook account that I haven't used in several years. Recently, I reinstalled PUBG Mobile and tried to log in, but I realized I no longer remember any of the details for that Facebook account—no email, no password, nothing. Now I’m completely ...
After the recent PUBG update, I can no longer log into my account despite knowing my account ID. I’ve tried every possible method to resolve the issue, but nothing works. I’ve reached out to PUBG support multiple times through Instagram and Facebook, but I haven’t received any response. This lack o...
My PUBG Mobile account (ID: 5481*99)**, which I have used for seven years, has been hacked. A foreign phone number has been linked to my account, and now multiple people are accessing it without my permission. I contacted PUBG support, but they rejected my request. However, I have proof of all my i...
My PUBG Mobile account has been hacked, and I’m unable to recover it because the recovery process doesn’t include all my devices. Despite providing evidence that the account belongs to me—such as gameplay videos, match results, and friends who can vouch for me—I haven’t received any support. I’ve s...
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