I bought an item on Poshmark a week ago, and the seller shipped it promptly. However, the tracking information hasn't updated in several days, how can I fix the issue?

Xolvie Resolution Specialist7 Mart 2024 20:54

If the tracking information for your Poshmark purchase hasn't been updated in a few days, you can take steps to resolve the problem.

• Consider politely messaging the seller, expressing your concern about the lack of updates and asking if they have any additional information. The seller may be able to provide information about the shipping method used or offer to contact the carrier on your behalf.

• If the seller is unresponsive or unable to assist, please contact Poshmark support. Explain the situation to them, including your order number, tracking information, and date of purchase. Poshmark can then attempt to contact the seller or offer assistance in locating the package.

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