5
Resolved

Surprising Poor Quality Of Prima Pampers Premium Care Size 1 Diapers

December 12, 2023 4:30 PM124
Pınar's Thank You Message
Thank you very much for the quick responses.

It was a huge disappointment when the Pampers Premium care size 1 diaper I bought leaked! Am I okay with paying almost 3 times more for meringue than others? Is it because my child wakes up from his sleep day and night and gets cranky? Is it the water, electricity and detergent wasted due to the laundry I constantly wash? Or will it ruin my rest periods, which I rarely have the opportunity to do? I am really sad. While it was said that you would not listen to anyone and give up on Prima quality, did you also keep up with the times and compromise on your product quality?

December 13, 2023 2:00 PM (21 hours after complaint)

Dear Pınar B., We are sorry to hear about the situation you have experienced. The healthy and happy development of babies is Prima's top priority. We will reach out to you via the email address you have provided to offer you the quickest support possible regarding this matter. Feedback from valued consumers like you is very important to Prima and is shared with the relevant departments. Thank you for reaching out about this issue. Best regards, Prima Consumer Relations If you wish, you can contact our Consumer Relations service for any questions, complaints, and suggestions about our products between 09:00 and 17:00.

Pınar
December 14, 2023 9:36 AM

Thank you very much for the quick responses.

Comments

Similar Complaints

Prima-Pampers Offered Diapers to Remove My Complaint

March 7, 2024 5:00 PM117

Since my baby was born, we've been relying on Prima for top-notch diapers, especially Prima Premium Care. So, we tried s...

Luvs Diapers Complaint - Constant Leaks

April 2, 2024 8:32 PM62

I've been a loyal user of Luvs Diapers for two years and have rarely used any other brand for my son. However, I'm now f...

1

Prima Premium Care Diapers Causing Rash

March 14, 2024 3:28 AM119

In our quest to find the best for our little one, we decided to go with Prima Premium Care diapers, which are known for ...

Prima Premium Care Diapers Causing Rash
Prima Premium Care Diapers Causing Rash
Prima Premium Care Diapers Causing Rash
Prima Premium Care Diapers Causing Rash
+2