After updating 8 Ball Pool, Miniclip took away my coins and progress. How can I restore my lost rewards?
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5 Complaints 11
Xolvie Resolution Specialist November 06, 2025 9:02 pm
After updating 8 Ball Pool, some players have reported losing their coins and progress. To restore them, it’s recommended to follow these steps:
• Check your connection: An unstable network can affect the update process.
• Restart your device: This can fix temporary errors.
• Update the app: Make sure you have the latest version from the App Store or Google Play.
• Log in correctly: Use your original Miniclip, Facebook, or Google Play account.
• Reinstall the game: If the issue persists, uninstall and reinstall the app, ensuring your account is properly linked.
• Contact Miniclip Support: Submit a report describing the issue in detail to their technical support team.
To prevent future data loss, it’s best to link your account to a social network and periodically check your saved progress.
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