Minichat Gave Me an Unfair 720-Hour Ban Without Explanation

I am writing to complain about a temporary ban I received today on the Mini Chat platform for 720 hours. I believe this ban is unfair, because I did not violate any rules and I was only turning to the right when the issue occurred. I do not understand what I did wrong or why this action resulted in a ban. After the ban was applied, I tried to communicate, but I did not receive any clear explanation or response about the reason for the ban. Not knowing what the violation is makes the situation even more frustrating for me. I kindly request that my account be reviewed urgently, that the temporary 720-hour ban be lifted, and that I be clearly informed of the exact reason for this action. I also ask that necessary steps be taken to prevent such unjust bans from happening again in the future.