If Lucky Rebel rejected your verification documents,
Check the rejection reason first;
• Review:
– Email notifications
– Account messages
– KYC requests
– Document rejection notices
• Look for:
– Blurry or cropped images
– Expired identification
– Mismatched personal information
– Missing pages or documents
– Unsupported file formats
Prepare new verification documents;
• Commonly requested documents include:
– Government-issued photo ID
– Proof of address
– Payment method verification
– Selfie with ID (if requested)
• Ensure:
– All details are clearly visible
– Images are high quality
– Information matches your account
– Documents are valid and unexpired
Gather evidence;
• Save:
– Rejection emails
– Submitted documents
– Upload confirmations
– Support conversations
Contact Lucky Rebel support;
• Request:
– The exact reason the documents were rejected
– Confirmation of which documents are required
– Instructions for successful resubmission
– An estimated review timeframe
If the issue persists, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.