I lost my Ledger device, but I still have my recovery seed phrase. How can I restore access to my crypto assets on a new device?

If you lost your Ledger device but still have your 24-word recovery phrase, you can fully restore access to your crypto assets. Here’s how:

Don’t panic — your funds are on the blockchain.
Ledger stores private keys, not your crypto. With the correct seed phrase, recovery is possible.

Buy a new Ledger device.
Purchase only from official sources. Never use a device that comes with a pre-written seed phrase.

Choose “Restore from recovery phrase.”
When turning on the new device for the first time, select the restore option instead of creating a new wallet.

Enter the 24 words on the device only.
Input the words in the exact original order directly on the Ledger device. Never enter your seed phrase on a website, email, or chat.

Set a new PIN.
Create a secure new PIN code.

Reinstall apps in Ledger Live.
Connect to Ledger Live → Manager → install needed coin apps → Add account to resync balances.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.