Incorrect Server Transfer in League of Legends, Need Help to Fix

I’ve been playing League of Legends for years, but recently my account was mistakenly transferred to the wrong server (MENAI) for just 1 Blue Essence. Since then, I’ve been unable to play the game due to high ping issues for the past two days. When I reached out to support through a ticket, they responded by saying the servers were down but didn’t offer any real solution. I’ve seen many cases on social media where similar mistakes were fixed, yet I’m still stuck. I only made one mistake and requested help just this once. I kindly ask for assistance in correcting this issue so I can enjoy the game again. Thank you.