First check the withdrawal status and whether any account verification or payment-method requirement is still pending.
Instamatch99’s support page specifically advises contacting its official support team for withdrawal and transaction issues and keeping your support reference until the matter is resolved.
When contacting support, provide your withdrawal date, amount, order or transaction reference, and the payment method, and request either completion of the withdrawal or a clear explanation for the delay.
Recent customer complaints describe withdrawals remaining unresolved for days or weeks, so keep screenshots of the withdrawal status and all support conversations as evidence.
Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.
