Hotbit Must Return Our Assets Back

I am writing regarding the closure of the Hotbit cryptocurrency exchange and the fact that I can no longer access my funds on the platform. I am extremely frustrated and disappointed that a financial service handling users’ assets can shut down in this way, leaving customers like me without access to their coins or any clear solution. I had been using Hotbit from Nigeria and had funds in my account, but since 2023, I have not been able to log in to the platform or retrieve my assets. There was no clear, accessible process provided to me for withdrawing my balance before the shutdown, and I have been left completely in the dark. The support channels and contact points that used to exist are no longer responding, which only increases the feeling of insecurity and mistrust. As a cryptocurrency exchange, Hotbit has a responsibility to protect customer assets and to communicate transparently, especially when shutting down operations. You cannot simply lock users out of their accounts and leave their funds inaccessible without proper notice and a functioning process for asset return. This situation is unacceptable. I demand that Hotbit urgently provide a clear, working solution for affected users to recover their coins and restore access to customer balances. I expect my assets to be returned and for this issue to be resolved as soon as possible.