I keep getting charged by Harnafit after canceling, what steps fix this issue?

Xolvie Resolution Specialist22 Mart 2026 19:39

If Harnafit keeps charging you even after canceling, you need to act fast and escalate properly to stop it:

Verify your cancellation first;

• Log into your account
• Check:
– Subscription status = “No active subscription”
– Confirmation email (check spam too)

Cancellation may take up to 24 hours to update, and you must cancel each subscription separately if you have more than one

Check where you subscribed;

• Website → cancel inside Harnafit account
• App Store → cancel via Apple ID
• Google Play → cancel via Play Store
• PayPal → cancel automatic payments

If you cancel in the wrong place, charges will continue.

Gather your proof;

• Screenshots of:
– Cancellation confirmation
– Charges after cancellation
– Subscription status

This is critical for disputes.

Contact Harnafit support immediately;

• Send proof + explain:
– “I canceled but I’m still being charged”
• Request:
– Immediate stop of billing
– Refund of extra charges

If charges continue;

Escalate the matter by submitting a complaint on Xolvie to seek wider attention.

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