Hardee’s gave me a wrong order—how can I get it corrected?

If Hardee’s gave you the wrong order and you want it corrected,

Check your order first;

• Verify:
– Your order number and receipt
– The items you ordered versus what you received
– The restaurant location
– Whether the order was placed directly through Hardee’s or a delivery provider

Gather evidence;

• Save screenshots or photos showing:
– The incorrect items
– Your order confirmation
– Your receipt
– Any delivery details

Contact Hardee’s Guest Relations and explain what was missing or incorrect. Hardee’s specifically directs customers with incorrect orders to Guest Relations through its contact page.

• Request:
– The correct items or a replacement
– A refund or credit if the order cannot be corrected
– Confirmation that the issue has been resolved

If you ordered through DoorDash, Uber Eats, or Grubhub, also report the incorrect order through that delivery provider.

If Hardee’s does not resolve the wrong-order issue, consider filing a complaint on Xolvie to pursue a resolution.