I am writing regarding my inability to access my Google account due to the two‑step verification requirement. I changed my device some months ago in Nigeria and, unfortunately, I did not sync my Google Authenticator to the cloud on my old device. Since then, I can no longer access the authentication codes needed to log in. Previously, I was able to log in with just my Gmail credentials without any problem, but now the system insists on an authentication code that I cannot generate because I no longer have access to the old device. I have already tried the available account recovery options provided by Google, including alternative sign‑in methods, but I still cannot regain access to my account. I kindly request that my two‑step verification via Authenticator be reset or disabled, or that another secure method be provided so I can regain access to my Google account. I am ready to provide any necessary verification information to prove that I am the rightful owner of the account.
I used Google Authenticator linked to my Gmail address mahmudh***@gmail.com for two-factor authentication on several important platforms, including Binance, Bybit, and Bitget. Over the last two weeks, I lost access to my Google Authenticator account, and as a result I can no longer generate verifica...
I cannot log in to my Google account after my phone broke and I switched to a new device. I’ve forgotten my password, so I used the "Forgot Password" option. While I verified my phone number successfully, I couldn’t proceed further because no recovery email was linked to my account. The system sent...
I am unable to access my Google account despite following all verification steps. Even after entering the code sent to my phone number, the system continues to send verification codes to an old email address I no longer have access to. How am I supposed to retrieve a code from an account I cannot en...
I can't remember my Gmail password and my 2-step verification is turned on, but I can only use my phone number. I can't get to the recovery emails, and the codes sent to my phone aren't enough to get back into my account. I need help recovering my password very badly, but I can't get to the second s...
My Google account with the address sadems***@gmail.com has been compromised by malicious individuals. I would like to explain the situation in detail: A new login method using a USB device was added to my account without my permission. Then, my recovery email address and phone number were changed. T...
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