Free Fire Account Suddenly Banned Despite No Rule Violations

I am writing regarding my Free Fire mobile account, which I believe has been unfairly banned. My account, with the in‑game ID 12408830635, was banned right after a specific match about 5 days ago while I was playing from Africa. I did not receive any clear explanation about the reason for this ban, and I am certain that I did not use any cheats, unauthorized tools, or violate the rules intentionally. After the ban, I checked for any messages or emails from support but did not receive any response or detailed information. This situation has caused me to lose access to my account and all my in‑game progress without understanding what I supposedly did wrong. I kindly request a full review of my account and the lifting of this ban. I want my account to be fully unbanned so that I can continue playing normally. If there is any misunderstanding or if further verification is needed, I am ready to cooperate and provide any information you may require.