Free Fire MAX UID Unban Request

I am writing regarding my Free Fire MAX account with UID 2079990113, which was suddenly banned around 4 days ago. I did not use any hacks, cheats or third‑party applications, so this ban came as a complete surprise to me. Shortly before this situation, my mobile phone was accidentally factory reset. After that, I transferred my Free Fire account from Facebook to my Google account using the bind account feature. However, when I logged in with my Google account, it opened a completely new Free Fire account instead of my original one. Afterwards I discovered that my main account with UID 2079990113 had been banned. I have not violated the game’s rules to my knowledge, and I always intend to play fairly and within your terms of service. I kindly request that you review my account, investigate the reason for this ban, and remove the ban from UID 2079990113 if no rule violations are found. I would like to continue playing Free Fire MAX on my main account and recover my progress. I am ready to provide any additional information or proof you may need during your investigation and I request that my account be unbanned as soon as possible.