I tried to track my phone with Findandloc, but it didn’t work and they charged me. How can I deal with this?

This type of situation is often related to subscriptions that are automatically activated after trials that appear to be free or low-cost.

In many cases, users are not clearly informed about the automatic renewal, which leads to frustration.

• It’s recommended to immediately contact Findandloc's support to request cancellation of the subscription and a refund, including proof and charge details.

• Contacting your bank or card issuer and requesting a chargeback can be effective if the charge wasn’t explicitly authorized.

• Check whether there was an unintentional acceptance of the terms at the time of payment, as ongoing charges are often hidden in the fine print.

• Activating bank alerts and changing credentials can help prevent future charges.

If your issue remains unresolved, you can file a complaint on Xolvie.

This may help ensure your consumer rights are respected and lead to a proper resolution.