FaceApp Added an Unexpected $20 Charge to My Phone Bill
Because of FaceApp, a large charge was suddenly added to my Türk Telekom bill. My payment was supposed to be monthly, but I was directly charged approximately $20 for FaceApp on my bill. I absolutely do not accept such a large, unexpected charge.
The system may have charged me annually because I did not cancel my subscription, but this was not clearly and explicitly communicated to me. Suddenly charging such a large amount without my clear confirmation has caused significant inconvenience as a customer. In addition, since the charge was billed through my Türk Telekom mobile line, the transaction was made through my phone number ending in 337.
I request that my FaceApp subscription be canceled immediately and that the approximately $20 charged to my bill be fully refunded. Otherwise, I would like to state that I will pursue all necessary legal and official channels against both FaceApp and Türk Telekom.