The last time I rented a car from Enterprise Rent-A-Car, I had to pay unexpected charges for extra mileage. What are their conditions?

If you were charged extra for driving more than the allotted distance during your last rental car from Enterprise Rent-A-Car, the following information relates to mileage:

• Within North America:

In the United States and Canada, most car classes provide unlimited mileage.
There is a limited mileage allowance for larger or specialty vehicles, such as large SUVs, cargo vans, passenger vans, and exotic cars. If you drive more miles or kilometers than the allotted amount, you will be charged an additional fee.
Weekend vehicle rentals have different mileage restrictions. Unless the car is classified as Large or Specialty, or if the reservation was made using the "Great Weekend Rates" promotional offer, which has a daily cap and additional fees for exceeding it, unlimited mileage is usually provided.

• Driving Outside of a Province or State:

When driving a rental car to another state or province, there are no mileage restrictions.

• International Travel:

Driving a rental car between the United States and Canada is unrestricted. Reviewing the U.S. and Canada Border-Crossing Policy is advised, though, for thorough information on any potential new limitations.

• About Single-Way Rentals:

For one-way rentals, most car classes in the US and Canada usually offer unlimited mileage. Large SUVs, cargo vans, large passenger vans, and exotic cars are some classes that might have limitations and require additional fees for one-way rentals.

• Throughout Europe (the UK, Ireland, France, Germany, and Spain):

For most car classes—with the exception of large and specialty vehicles—unlimited mileage is available as long as the vehicle stays in the nation where it was rented or picked up. It is advisable to get in touch with the rental branch to find out if there are any extra restrictions if you intend to drive outside of the nation.

• Regarding Other European Nations:

The limitations and regulations on mileage vary by nation. It is possible to confirm that unlimited mileage is available during the reservation process, and it is advised to contact the branch to find out if there are any other limitations.

You should know the exact terms of your reservation to avoid any surprises, especially if you are renting a larger or specialty car, making a weekend rental, or going abroad.