It doesn't seem possible that I'll be making on time to Enterprise Rent-A-Car location. How can I get a pick-up service?

Xolvie
Xolvie Resolution Specialist January 28, 2024 1:29 pm

If you would like to use Enterprise Rent-A-Car's pick-up service but are unable to arrive at the location in time, you must do the following:

• Get in Touch with Your Local Rental Office: To arrange a pick-up time or to make other arrangements, give your local Enterprise rental office a call. During regular business hours, non-airport locations are eligible for the free pick-up service.

• Plan Ahead: You must confirm your rental with the office at least two hours in advance to ensure a pick-up time. By doing this, you can be sure that the local branch can arrange for your transportation needs.

• Location and Distance Restrictions: Remember that the first non-airport location within 10 miles of your location will provide the pick-up service. Pick-up services may not be available at every branch within this radius, so availability is contingent upon the capabilities of the closest branch.

• No Car Delivery: Although the Enterprise Rent-A-Car locations are pleased to receive you, they do not provide car deliveries. This implies that in order to finish the required paperwork and start driving, you must go to the rental office.

• Considerations for Airport Locations: Keep in mind that offices at airport locations are either located in the terminal or are only a short shuttle ride away. Non-airport rental locations are unable to pick you up or drop you off at an airport due to security regulations.

• Only Confirmed Pickups: Local rental agencies are only able to arrange pick-ups for confirmed reservations due to previous no-show incidents. It's critical to keep to the agreed-upon pick-up time to guarantee a seamless and efficient transaction.


If you have additional information or insights, don't hesitate to share in the comments.

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