I'll be renting a car from Enterprise Rent-A-Car as a disabled person. What kind of special help can I get?

To improve the rental experience for clients with disabilities:

Enterprise offers adaptive equipment. Hand controls are included free of charge and allow steering and acceleration. During the reservation process, customers have the option to request hand controls, which will be installed in the vehicle within 48 hours. Pedal extenders, spinner knobs, and left foot accelerators are also available upon request with a comparable lead time.

Enterprise provides a selection of accessible vans with grab bars, lowered floors, and ramps for individuals in need of particular cars. Clients can specify their requirements when making a reservation to guarantee that the right car is chosen. For those who require more room for equipment or mobility aids, Enterprise also offers larger cars like SUVs and minivans.

To help clients even more, Enterprise provides easy services like airport pickup and drop-off, which removes the hassle of navigating parking lots. Door-to-door service, in which the rental car is delivered to the client's house or hotel and picked up after use, is offered in certain places.

Companies often update their procedures, so it's advisable to double-check the current services with Enterprise Rent-A-Car customer service.