DramaWave Unauthorized Charge – Cancel Premium Subscription and Refund

My name is Lenka Doffko** and today I noticed an unauthorized charge from DramaWave on my bank account for 417 CZK. The amount is still only in authorisation, but I did not knowingly order or purchase anything from DramaWave at that moment. Shortly before seeing the bank transaction, I only received an email on 4 September 2026 confirming the activation of a “DramaWave Premium” subscription. I did not deliberately subscribe to DramaWave Premium and I was not informed in advance that such an amount would be charged from my account. I request that DramaWave immediately cancel this DramaWave Premium subscription and fully refund the 417 CZK that has been charged to my account. I also ask for written confirmation that the subscription has been cancelled and that no further payments will be taken from my card or bank account in the future.