DramaWave Is Taking Money Out Without My Consent

For the last two months, DramaWave has been taking money from my account for a subscription, even though in the app my account is clearly shown as “not subscribed” and offers me to subscribe. I have never been able to access or use the subscription service during this period. Last month I noticed that a payment had been taken, and another payment was taken again yesterday, making a total of £50 taken from my account without my consent and without providing access to the service I am supposedly paying for. I request that my subscription be fully cancelled and that the full amount of £50, which has been taken without providing access to the service, be refunded to me as soon as possible.

