DramaVibe charged me twice; how can I get a refund?

If DramaVibe charged you twice,

Review your payment first;

• Check:
– Your App Store, Google Play, or other billing history
– Your bank or credit card statement
– Whether one charge is pending and the other is completed
– The account linked to your DramaVibe subscription

• Confirm:
– Both charges were actually processed
– The transaction dates and amounts match
– You don't have multiple active DramaVibe subscriptions
– One of the charges isn't a temporary authorization hold

Gather evidence;

• Save screenshots showing:
– Both charges
– Your active subscription
– Payment receipts or purchase history
– Any duplicate billing information

• Keep:
– Both transaction IDs
– Payment receipts
– Charge dates and amounts
– Previous support conversations

Contact DramaVibe support;

• Request:
– Verification of the duplicate charges
– A refund for the extra payment
– Confirmation that only one subscription remains active
– An explanation of why you were charged twice

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.