I want to change the delivery address of a package sent via DHL. How can I do this?
2 Display
Xolvie Resolution Specialist September 24, 2:27 pm
If you need to change the delivery address, follow these steps:
Use DHL On Demand Delivery (ODD). On the official ODD page, you can make changes: choose a new address, redirect the package to a pickup point, or reschedule the delivery date. You’ll need the waybill (tracking number).
Contact DHL by phone:
1-800-225-5345 (US)
0344 248 0012 (UK)
When calling, provide the shipment number and recipient details to confirm the change.
Restrictions: In some cases (for example, if the package is already in transit between countries), only the sender can change the address. In that case, contact the store or company where you placed your order.
❗ If DHL refuses to change the address without valid reasons or creates difficulties, 👉describe the situation on Xolvie👈.
This will help draw attention to your issue and assist other customers in avoiding similar problems.
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