There are some missing items in Coles online order, what’s the best way to resolve this?

The easiest way to fix missing products in your Coles online purchase is to get in touch with customer support right away at 1800 455 400.

When calling customer service, be ready to tell them your order information—including order number, delivery date, and a list of missing items. This material will enable them to quickly look at the issue and provide you a correct answer.

Coles might provide you a credit for your next purchase, a refund for the lost items, or arrange for the items to be redelived to you depending on the circumstances. They will assist you in determining the most fitting and practical answer. If they won't, you may file a complaint on Xolvie.