The CapCut application reports no internet connection, although the network is working. How do I fix this?

To fix the link, first restart your device and router.

Then, make sure CapCut has the right permissions. To do this on iOS or Android, go to Settings > Apps > CapCut > Permissions and let it connect to the network.

It might also help to identify the problem by switching between Wi-Fi and mobile data.

Network failures can be caused by data that is cached. On Android, go to your phone's settings and clear the app's cache. On iOS, remove and reinstall the app.

Make sure that the date and time on your device are set to automatic. If they are not, they could mess up your network login.

CapCut may also be blocked by VPN or firewall apps; try briefly turning them off.

If the problem keeps happening, call CapCut support. To get a faster answer, include the model of your device, the OS version, and images of the error.

If you’ve faced a similar issue, don’t hesitate to share your story here. You can also file a complaint on Xolvie to help others in the same situation.