I bought a Bosch washing machine about a year ago, but unfortunately, rust started showing up not long after, beginning with the detergent compartment. Even though the service replaced the compartment, the rust managed to spread to other parts of the machine in just a few months. Now, the service insists on charging extra to address the additional rust, completely avoiding any responsibility. Why am I being blamed for the corrosion of metal components inside the washing machine?
One year ago, we bought a Bosch refrigerator that developed rust on the door. The technician who came wiped it with a cloth, leaving huge scratches on the surface. When we called for another service, they claimed that the rust was not a manufacturer's defect and therefore not covered by the warranty...
The cutlery basket of my Bosch dishwasher has started to rust. When I spoke with Bosch customer service, they said they could not assist because the warranty had expired, but that they could offer help for a fee if I wished. I genuinely wonder how the rusting of a cutlery basket could be considered ...
I discovered that the issue with my Bosch Idos-equipped washing machine persisted after a part replacement by the service. They claimed it was a user-related problem. But then, why was the part changed in the first place? The problem began when the machine was only 3-4 months old, and I was constant...
The further Bosch moves away from quality and reliability, the more it damages its brand value. I learned this lesson through the washing machine I purchased in 2023. When I called customer service about the rust and swelling that appeared on the machine, I quickly realized the kind of problems I wo...
Comments