The cutlery basket of my Bosch dishwasher has started to rust. When I spoke with Bosch customer service, they said they could not assist because the warranty had expired, but that they could offer help for a fee if I wished. I genuinely wonder how the rusting of a cutlery basket could be considered a user error. I would understand if I had broken the device or caused damage to a moving part due to misuse, but in this case, the basket is simply rusted, and it is clearly a manufacturing defect. They mentioned there is a 10-year rust warranty on the body of the machine, but not on the basket, which is quite an illogical policy. I kindly request that my grievance be resolved. Additionally, I would like an investigation into why I was not contacted about extending the warranty, especially considering that others were called for this opportunity.
I have been using my Bosch dishwasher for 18 months, and now I have noticed rust forming on the wire of the upper rack. When I contacted customer service, they said they would inspect it but requested an extra service fee just to check the issue. Later, when I offered to send photos instead, they a...
I purchased a Bosch stainless steel blender with a glass pitcher. It hasn't even been a year, and I noticed rust at the blade's junction. I called Bos...
I purchased a Bosch dishwasher in 2020 and paid extra for an extended warranty through MediaMarkt. However, I recently discovered that the stainless steel (Inox) surface has started to rust. When I contacted customer service, I was shocked to learn that the warranty only covers internal noise issues...
In 2009, I trusted the Bosch brand and purchased an entire appliance set, including a dishwasher (SGS45E02TR/11), refrigerator, oven, iron, washing machine, hood, and more, from the Ankara Armada store as part of a wedding set. However, for the past 5-6 years, I’ve been using the dishwasher with rus...
Trusting in Bosch's reputation and quality, I purchased an Inox series dishwasher and double-door refrigerator two years ago. However, before the two-year mark, rust started to appear on the front panels of both appliances. I contacted the Iskenderun service center, which promptly responded, came th...
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